Error Code Summary

The error codes returned by Developer Center during the OpenAPI and AMQP message subscription development process for reference in SaaS application development are summarized below.

Message Subscription Management API Error Codes

Error Code	Description
16001	Failed to create a message queue. Queue name already exists.
16002	Nonexistent message queue.
16003	Exception occurred when querying queue.
16004	Exception occurred when creating queue.
16005	Exception occurred when deleting queue.
16006	Exception occurred when clearing queue data.
16007	Failed to create a message queue. The number of queues exceeds limit.
16008	Failed to delete a message queue. Related subscription should be canceled.
16011	Nonexistent subscription rule.
16012	Exception occurred when querying subscription rule.
16013	Exception occurred when creating subscription rule.
16014	Exception occurred when modifying subscription rule.
16015	Exception occurred when deleting subscription rule.
16016	Exception occurred when starting subscription rule.
16017	Exception occurred when stopping subscription rule.
16018	Failed to create a subscription. The number of subscription rules exceeds limit.
16019	Failed operation. Related subscription should be stopped.
16020	Error. Message subscription rule has already started.
16021	Error. Message subscription rule has not started.
16022	Error. Running subscription rule cannot be modified.
16023	Nonexistent queue configurations.
16024	Message subscription service is not activated. You can request the message subscription service on Message Subscription page.

Product and Device Management API Error Codes

Error Code	Description
200	OK
5154	Please input the generated SN.
5155	The number of generated SNs cannot exceed 10000.
5156	Please input the coverage mode.
5157	Incorrect coverage mode value.
5158	Please input the device SN list.
5159	Total number of device SNs exceeds the allowable range for the list.
5160	Please input the query list.
5161	Total number of queries in the list is outside of allowable range.
50000	Service exception.
50005	Parameter error.
50006	ProductID or ProductKey is empty.
50007	DeviceID, ProductKey or DeviceKey is empty.
61001	Protocol is not supported.
61002	Device is offline.
61005	Unauthenticated device.
61006	Number of transmitted device messages reached the upper limit.
61007	Frequency of transmitted device messages reached the upper limit.
61016	Insufficient activation code.
70000	Unavailable service.
70016	Product name already exists.
70017	Nonexistent product.
70020	Not a gateway product.
70026	Sub-device is not connected to the gateway device.
70027	Sub-device access gateway method is not a product a product integration type.
70028	No associated gateway device.
70029	Not a sub-gateway product.
70041	You cannot modify the published product.
70051	Failed to send data.
70053	Abnormal product.
70054	This product has already been published.
70056	No available device under the product.
70062	This DeviceKey is already in use or has been duplicated.
70063	Device configured in transparent transmission mode cannot send TSL data.
70064	Product name hasn't been changed.
70065	Device is offline.
70071	Secondary authentication is not permitted for virtual devices.
70074	Duplicate locateType.
70083	Product category and parameter type do not match.
70090	The number exceeds the limit or step size range.
70091	This value is not a member of the enumeration.
70092	Text length exceeds limit.
70093	Incorrect timestamp string.
70094	TSL model has failed to analyze and identify data.
70095	Failed to send data to IoT Bridge docking service.
70096	Failed to send command to Telecom platform from Developer Center.
70097	The selected TSL model is empty.
70130	Nonexistent device.
70177	Unpublished product.
70178	The product without activated device cannot be published.
70215	Positioning method is not supported.
70216	This device does not support positioning feature.
71006	TSL data of the current version is not found.
71008	TSL message format verification error.
71009	Target product belongs to a category that is different from original product.
71010	Original product TSL data to be copied does not exist.
71027	TSL model downlink data format is not JSON.
71028	Verification of data issued by the TSL model has failed.
71029	Data issued by the TSL model is illegal.
71035	Parameter verification error.
71036	TSL parameter verification error.
71038	Read-only data cannot be sent out.
71039	Length of the message array exceeds the defined size.
71047	Downlink TSL data verification error.
71048	Get command cannot contain only write-only data.
91001	Nonexistent token.
91004	Wrong token.
91005	Limited permission.
91006	Account is not on IP Whitelist.
91007	API permission needs to be activated.

Terminal User Management API Error Codes

Error Code	Description
5000	Service exception.
5001	Illegal mobile number.
5002	The mobile number is registered.
5003	Incorrect SMS verification code.
5004	The mobile number is not registered.
5005	Incorrect mobile number or password.
5008	Incorrect original password.
5009	Device verification failed.
5011	Device information format verification failed.
5012	Incorrect username or password.
5013	Incorrect user domain format.
5014	The user domain already exists.
5015	The user domain does not exist.
5016	Failed to add data.
5017	Failed to send the message.
5018	SMS template undefined.
5019	Incorrect mobile number format.
5020	The SMS to be resent does not exist.
5021	Please input your mobile number.
5022	Please input your password.
5023	Please input your user domain.
5024	Please input your WeChat ID.
5025	Please input your WeChat name.
5026	Please input your email address.
5027	The email address already exists.
5028	Incorrect password.
5029	Please input your SMS verification code.
5030	WeChat is not registered.
5031	The email address is not registered.
5032	Token verification failed.
5033	The user does not exist.
5034	User information format verification failed.
5035	Please input your new password.
5036	Key verification failed.
5037	SMS verification failed.
5038	WeChat is registered.
5039	The email address is registered.
5040	Incorrect email address.
5041	Permission denied.
5042	Failed to modify user information.
5043	Failed to change password.
5044	Please input your mobile number or email address.
5045	User logout failed.
5046	Email verification failed.
5047	User authentication mismatch.
5048	Failed to bind device.
5049	The device is bound.
5050	Failed to unbind device.
5051	Failed to query device information.
5052	Device is not bound.
5053	Failed to send command.
5054	Failed to modify device information.
5055	Please input the key.
5056	Incorrect password format. Please input 6-20 alphanumeric characters or special characters.
5057	Please upload a profile photo for WeChat.
5058	SMS sending is out of the limited frequency allowable range.
5059	SMS sending exception.
5060	Username length cannot exceed 50 characters.
5061	Illegal gender. 0: Male; 1: Female; 2: Confidential
5062	Please input the user information to be modified.
5063	The new password cannot be the same as the original password.
5064	Please input the verification code.
5065	Please input your user ID.
5066	Please input the ProductKey.
5067	Please input the DeviceKey.
5068	Please input the device name.
5069	Device name length cannot exceed 254.
5070	Please input the type.
5071	Type error. Types are as follows: 1: Transparent transmission; 2: Property; 3: Service
5072	Please input the data type.
5073	Data type error. Data types: 1: Hex; 2: Text (if transparent transmission, data format needs to be specified)
5074	Please input the command to control the device.
5075	The length of the command to control the device cannot exceed 4096.
5076	Address length cannot exceed 254 characters.
5077	Failed to add user domain SMS template.
5078	Please choose to enable or disable.
5079	Value exception for enabled or disabled. 0: disabled; 1: enabled.
5080	Failed to enable or disable user domain SMS template.
5081	Failed to delete user domain SMS template.
5082	Please input the SMS platform ID.
5083	Please input the user domain ID.
5084	Please input the template name.
5085	Please input the template ID of the third-party SMS platform.
5086	Please input the template content.
5087	User domain SMS template verification failed.
5088	Please input the device SN.
5089	Device SN request failed.
5090	Requested device SN is invalid.
5091	Device IMEI verification failed.
5092	User domain is not set.
5093	Abnormal user domain.
5094	Please input the SMS template ID of the user domain.
5095	SMS template ID of the user domain is invalid.
5096	Please input your username/email.
5097	Incorrect username/email or password.
5098	Failed to activate or deactivate user domain.
5099	Failed to delete user domain.
5100	Illegal enterprise ID.
5101	Email/Account is not registered.
5102	Failed to query SMS template of the third-party SMS platform.
5103	Data exception.
5104	User domain is disabled.
5105	SMS template of the user domain is disabled.
5106	Please input the token.
5107	Please input the start time.
5108	Please input the end time.
5109	Incorrect start time format.
5110	Incorrect end time format.
5111	Please input the IMEI.
5112	Please input the enterprise ID.
5113	Please input the user ID list.
5114	Failed to query Developer Center service property.
5115	Please input the refreshed token.
5116	Please input the international code.
5117	Please input the enterprise SMS signature ID.
5118	Please input the enterprise SMS template ID.
5119	SMS signature is not configured.
5120	SMS template is not configured.
5121	Invalid isDisabled value. Valid range: 1, 2.
5122	The account has limited permission on using this enterprise SMS signature ID.
5123	Enterprise SMS signature ID is disabled.
5124	The account has limited permission on using this enterprise SMS template ID.
5125	Enterprise SMS template ID is disabled.
5126	SMS signature and SMS template are not under the same SMS account.
5127	The account has limited permission on using this enterprise SMS account.
5128	Enterprise SMS account is disabled
5129	Failed to delete the user.
5130	Failed to set UID and password.
5131	Please input the user ID list string.
5132	Please input the expiration time of the shared QR code seed.
5133	Value of coverage flag is out of allowable range.
5134	Failed to add device sharing information.
5135	The account has limited permission on sharing this device.
5136	Please input the share code.
5137	Invalid share code.
5138	Failed to share the device.
5139	You cannot use a share code that you have shared yourself.
5140	Please input the PK, DK or share code.
5141	The account has limited permission on querying this device.
5142	Expired sharing.
5143	Please input the authorization code.
5144	Authentication failure.
5145	Incorrect timestamp format.
5146	X, You have X attempts before your account is locked.
5147	Your account has been temporarily locked. Please try again after 20 minutes.
5148	The current IP address is blocked. Please try again in 20 minutes.
5149	Please input the SMS ID.
5150	Invalid SMS ID.
5151	The coverage flag is 3, and the expiration time of the share code used by the device cannot be less than the expiration time of the previously used share code.
5152	Invalid deletion type. Valid range: 1, 2.
5153	The expiration time of the device must be greater than the expiration time of the shared QR code seed.
5154	Please input the generated SN.
5155	The number of generated SNs cannot exceed 10,000.
5156	Please input the coverage mode.
5157	Incorrect coverage mode value.
5158	Please input the device SN list.
5159	Total number of device SNs exceeds the allowable range for the list.
5160	Please input the query list.
5161	Total number of queries in the list is outside of allowable range.
5162	Please input the international code of the original mobile number.
5163	Please input the original mobile number.
5164	Please input the verification code received by the original mobile number.
5165	Please input the international code of the new mobile number.
5166	Please input a new mobile number.
5167	Please input the verification code received by the new mobile number.
5168	Failed to verify the original mobile number.
5169	Failed to verify the new mobile number.
5170	Failed to modify mobile number.
5171	Time zone parameter value verification failed.
5172	Country parameter value verification failed.
5173	Language parameter value verification failed.
5174	The original mobile number is incorrect.
5175	The new mobile number is in a 7-day logout state and cannot be used here.
5176	The new mobile number has been registered.
5177	The new mobile number cannot be the same as the original mobile number.
5178	Incorrect SN format.
5179	Please input the bindingCode.
5180	Please input the SMS platform.
5181	Value of SMS platform is incorrect.
5182	Please input the account name.
5183	Please input the AccessKey.
5184	Please input the AccessSecret.
5185	Failed to add SMS account.
5186	SMS account AccessKey or AccessSecret verification failed.
5187	Please input your enterprise SMS account.
5188	Nonexistent enterprise SMS account.
5190	Failed to modify enterprise SMS account.
5191	Failed to enable or disable enterprise SMS account.
5192	Failed to delete enterprise SMS account.
5193	Failed to query TSL.
5194	Please input the SMS signature.
5195	Wrong enterprise SMS account ID.
5196	SMS signature verification failed.
5197	SMS signature is not approved.
5198	SMS template ID verification failed.
5199	SMS template is not approved.
5200	Failed to add enterprise SMS signature.
5201	Incorrect format of the enterprise SMS account name.
5202	Nonexistent enterprise SMS signature.
5203	Failed to enable or disable enterprise SMS signature.
5204	Failed to delete enterprise SMS signature.
5205	Please input the user domain list.
5206	User domain list verification failed.
5207	User domain authorization of the enterprise SMS signature failed.
5208	Failed to add enterprise SMS template.
5209	Nonexistent enterprise SMS template.
5210	Failed to enable or disable enterprise SMS template.
5211	Failed to delete enterprise SMS template.
5212	User domain authorization of enterprise SMS template failed.
5213	Incorrect bindingCode format.
5214	Unauthenticated device.
5215	Please input the user domain ID list.
5216	Type of signature ID and template ID should be the same.
5217	Please input the file to be uploaded.
5218	Please input Appid.
5219	Please input AppSecret.
5220	China Mobile service response is abnormal.
5221	China Mobile service request parameter verification failed.
5222	Note exceeds length limit.
5223	Start time cannot be later than end time.
5224	Please input the user domain type.
5225	Value of user domain type is out of allowable range.
5226	This type of user domain cannot authorize products.
5227	User domain has authorized this product.
5228	Failed to add user domain product authorization.
5229	User domain does not authorize this product.
5300	Failed to add user domain.
5301	Please input name.
5302	Name exceeds length limit.
5303	Failed to add device group.
5304	Name already exists.
5305	Please input device group ID.
5306	Nonexistent device group.
5307	Failed to modify device group.
5308	Nonexistent parent device group.
5309	The account has limited permission on parent device group.
5310	Failed to delete device group.
5311	Please input device list.
5312	Total number of device list is outside of allowable range.
5313	Nonexistent ProductKey.
5314	Failed to query device in Developer Center.
5315	Incorrect contact format.
5316	Address exceeds length limit.
5317	Description exceeds length limit.
5318	Administrator exceeds length limit.
5319	Administrator type exceeds length limit.
5320	Extension field exceeds length limit.
5321	Longitude and latitude exceeds the length limit.
5322	Coordinate system exceeds length limit.
5323	Parent device group cannot be set to itself.
5324	Sub-device group of the current device group is passed to the parent device group.
5325	Access to the page you attempted to use has been temporarily blocked due to abnormal behavior that may pose a security risk. Please try again in 24 hours.
5326	Please input the terminal user token.
5327	The account has limited permission on this product.
5328	Please input cache time.
5329	Cache time is out of allowable range.
5330	Please choose whether to enable cache.
5331	Command overwrite attempted. Please send a different command or wait for the previous command to complete.
5332	Sub-device authentication failure.
5333	Device name exceeds length limit.
5334	Failed to configure device group sharing.
5335	Device group name is not inputted.
5336	Device group name exceeds length limit.
5337	Nonexistent device in the device group.
5338	Incorrect DK list format.
5339	Incorrect PK format.
5340	Failed to control devices in batches.
5341	Please input the specific content of downlink data to be sent.
5342	Please input the operation.
5343	Please input the operation type.
5344	Value of operation is out of allowable range.
5345	Value of data format is out of allowable range.
5346	Value of operation type is out of allowable range.
5347	Incorrect format of time period for adding tasks.
5348	Value of status is out of allowable range.
5349	Value of result is out of allowable range.
5350	Please input the task ID.
5351	No controllable device.
5352	Value of PK list exceeds length limit.
5353	Failed to decrypt password.
5354	Please input the authCode.
5355	Incorrect authCode format.
5356	Please input the authCode.
5357	Incorrect pwd format.
5358	No product permission.
5359	No device required for authentication.
5360	Unauthenticated device cannot be shared or bound.
5361	Incorrect DK format.
5362	Please input the third-party platform.
5363	Value of the third-party platform is out of allowable range.
5364	Please input the third-party configuration of enterprise.
5365	Nonexistent third-party configuration in the enterprise.
5366	Please input the accessToken.
5367	Exception occurred when requesting user OpenID.
5368	Failed to obtain user OpenID.
5369	Failed to parse user OpenID.
5370	Nonexistent account in the enterprise.
5371	This device is not bound.
5372	Please input the jsCode.
5373	Secret of the mini-program is not configured by the enterprise.
5374	Input code.
5375	Secret of the official account is not configured by the enterprise.
5376	RSA2 public and private keys of Alipay are not configured by the enterprise.
5377	Device binding is not authenticated.
5378	Secret of the application is not configured by the enterprise.
5379	Authentication request error.
5380	Sub-device does not enable the association relationship.
5381	Authentication failure.
5382	Failed to request application access token.
5383	Failed to parse accessToken.
5384	No mobile number is bound.
5385	No email address is bound.
5386	QQ account is bound.
5387	No QQ account is bound.
5388	No WeChat account is bound.
5389	No Alipay account is bound.
5390	No Facebook account is bound.
5391	WeChat account is bound.
5392	Alipay account is bound.
5393	Facebook account is bound.
5394	Internal interface request failed.
5395	Unknown relationship.
5396	This is the only login method and cannot be deleted.
5397	No Twitter account is bound.
5398	Please input WeChat authorization code.
5399	Verification of the random number returned by the background failed.
5400	Please input encrypted information of WeChat user.
5401	Please input encrypted information of the WeChat mobile number.
5402	Failed to decrypt WeChat user information.
5403	Failed to decrypt WeChat mobile number.
5404	Failed to query the enterprise login name.
5405	This App has been configured.
5406	Choose whether to share.
5407	One of the three modes must be true.
5408	Product's binding mode is set.
5409	Product's binding mode is not set.
5410	There is/are device(s) bound in this mode. The mode cannot be modified.
5411	Device(s) under this product are not allowed to share.
5412	Product binding mode is Single binding mode and cannot be bound repeatedly.
5413	Value of the binding mode is out of allowable range.
5414	The specified binding mode is not enabled for the product.
5415	Single binding mode and Alternate binding mode are configured for the device. Multi-binding mode is not configured. Please specify the binding mode.
5416	Abnormal data.
5417	Query failed.
5418	Failed to query product information.
5419	Please input the product list.
5420	Signature verification failed.
5421	Signature verification error.
5422	Failed to deduct the License.
5423	Please input SMTP server address.
5424	Please input SMTP server port.
5425	Please input SMTP account.
5426	Please input SMTP password.
5427	Please input a sender's email address displayed to the recipient.
5428	Please input account type.
5429	Value of account type is out of allowable range.
5430	Please input email account ID.
5431	Email account ID is invalid.
5432	Please input the list of authorized user domains.
5433	Value of template type is out of allowable range.
5434	Please input email template ID.
5435	Email template ID is invalid.
5436	Please input review status.
5437	Value of review status is out of allowable range.
5438	Please input recipient email address.
5439	Email account is deactivated.
5440	Email template reviewing failed.
5441	Exception occurred when sending an email.
5442	Account name exceeds length limit.
5443	SMTP server address exceeds length limit.
5444	SMTP server port is out of allowable port range.
5445	SMTP account exceeds length limit.
5446	SMTP password exceeds length limit.
5447	Sender's Email address exceeds length limit.
5448	Template name exceeds length limit.
5449	Failed to query the enterprise ID.
5450	Nonexistent enterprise ID.
5451	${code} is not included in email template.
5452	User domain is not authorized.
5453	Email template is disabled.
5454	The reviewing note exceeds length limit.
5455	The account has limited permission on email account.
5456	The account has limited permission on email templates.
5457	Please input the parameter to be modified.
5458	Please input bindingSecret.
5459	Incorrect bindingSecret format.
5460	bindingCode is not reported.
5461	Expired bindingCode.
5462	bindingCode verification failed.
5463	Failed to query device networking method.
5464	The device networking method is not Bluetooth or Wi-Fi. No authentication is required.
5465	bindingSecret is not reported.
5466	Nonexistent file.
5467	Please input validity period of accessToken.
5468	Value of accessToken validity period should be greater than 0.
5469	Input validity period of refreshToken.
5470	Value of refreshToken validity period should be greater than 0.
5471	Please input query type for the property identifier to be queried.
5472	Invalid user ID.
5473	Value of province exceeds length limit.
5474	Value of city exceeds length limit.
5475	Value of personality signature exceeds length limit.
5476	Value of note exceeds length limit.
5477	The account has limited permission on this feature.
5478	Expired device.
5479	Failed to add user data.
5480	File size exceeds size limit.
5481	File name exceeds length limit.
5482	Exception occurred when querying product information.
5483	Failed to query product information.
5484	Please input file name.
5485	Please input file ID.
5486	Account is disabled.
5487	Please input user status.
5488	Value of user status exceeds limited range.
5489	Invalid refreshToken.
5490	Wrong file type.
5491	Please input value.
5492	The product has been released.
5493	Device does not exist.
5494	Failed to query enterprise information.
5495	User domain ID is invalid.
5496	Please input the parameter value.
5497	Product already whitelisted.
5498	Product not whitelisted.
5499	Device binding through DeviceKey under current product is not authorized.
5500	Failed to query enterprise product list.
5501	You have one remaining attempt to try this action.
5502	You have two remaining attempts to try this action.
5503	You have three remaining attempts to try this action.
5504	You have four remaining attempts to try this action.
5505	Please input the value of old password.
5506	Old password decryption failed.
5507	Please input the value of new password.
5508	New password decryption failed.
5509	Old password format is incorrect. Password must contain 6 - 20 characters and contain alphanumeric characters or special characters.
5510	New password format is incorrect. Password must contain 6 - 20 characters and contain alphanumeric characters or special characters.
5511	Time period outside of allowable range.
5512	Please input the value of deviceType.
5513	The value of deviceType is invalid.
5514	Please input the value of filterList.
5515	Please input the message ID.
5516	Please input the message type.
5517	Please input the value of title.
5518	The length of title value exceeds the limit.
5519	Please input the value of feedback.
5520	The length of feedback value exceeds the limit.
5521	Failed to add feedback.
5522	Please input the value of AppKey.
5523	Please input the value of App type.
5524	The value of App type is outside of allowable range.
5525	Please input the value of App version.
5526	Failed to check App version.