Error Code Summary

This page provides a summary of the error codes that may be returned by Developer Center during the OpenAPI development process. It serves as a helpful reference for App developers.

Error Code	Description
5000	Service exception.
5001	Illegal mobile number.
5002	The mobile number is registered.
5003	Incorrect SMS verification code.
5004	The mobile number is not registered.
5005	Incorrect mobile number or password.
5008	Incorrect original password.
5009	Device verification failed.
5011	Device information format verification failed.
5012	Incorrect username or password.
5013	Incorrect user domain format.
5014	The user domain already exists.
5015	The user domain does not exist.
5016	Failed to add data.
5017	Failed to send the message.
5018	SMS template undefined.
5019	Incorrect mobile number format.
5020	The SMS to be resent does not exist.
5021	Please input your mobile number.
5022	Please input your password.
5023	Please input your user domain.
5024	Please input your WeChat ID.
5025	Please input your WeChat name.
5026	Please input your email address.
5027	The email address already exists.
5028	Incorrect password.
5029	Please input your SMS verification code.
5030	WeChat is not registered.
5031	The email address is not registered.
5032	Token verification failed.
5033	The user does not exist.
5034	User information format verification failed.
5035	Please input your new password.
5036	Key verification failed.
5037	SMS verification failed.
5038	WeChat is registered.
5039	The email address is registered.
5040	Incorrect email address.
5041	Permission denied.
5042	Failed to modify user information.
5043	Failed to change password.
5044	Please input your mobile number or email address.
5045	User logout failed.
5046	Email verification failed.
5047	User authentication mismatch.
5048	Failed to bind device.
5049	The device is bound.
5050	Failed to unbind device.
5051	Failed to query device information.
5052	Device is not bound.
5053	Failed to send command.
5054	Failed to modify device information.
5055	Please input the key.
5056	Incorrect password format. Please enter 6-20 letters, numbers or special characters.
5057	Please upload a profile photo for WeChat.
5058	SMS sending is out of the limited frequency allowable range.
5059	SMS sending exception.
5060	Username length cannot exceed 50 characters.
5061	Illegal gender. 0: Male; 1: Female; 2: Confidential
5062	Please input the user information to be modified.
5063	The new password cannot be the same as the original password.
5064	Please input the verification code.
5065	Please input your user ID.
5066	Please input the ProductKey.
5067	Please input the DeviceKey.
5068	Please input the device name.
5069	Device name length cannot exceed 254.
5070	Please input the type.
5071	Type error. Types are as follows: 1: Transparent transmission; 2: Property; 3: Service
5072	Please input the data type.
5073	Data type error. Data types: 1: Hex; 2: Text (if transparent transmission, data format needs to be specified)
5074	Please input the command to control the device.
5075	The length of the command to control the device cannot exceed 4096.
5076	Address length cannot exceed 254 characters.
5077	Failed to add user domain SMS template.
5078	Please choose to enable or disable.
5079	Value exception for enabled or disabled. 0: disabled; 1: enabled.
5080	Failed to enable or disable user domain SMS template.
5081	Failed to delete user domain SMS template.
5082	Please input the SMS platform ID.
5083	Please input the user domain ID.
5084	Please input the template name.
5085	Please input the template ID of the third-party SMS platform.
5086	Please input the template content.
5087	User domain SMS template verification failed.
5088	Please input the device SN.
5089	Device SN request failed.
5090	Requested device SN is invalid.
5091	Device IMEI verification failed.
5092	User domain is not set.
5093	Abnormal user domain.
5094	Please input the SMS template ID of the user domain.
5095	SMS template ID of the user domain is invalid.
5096	Please input your username/email.
5097	Incorrect username/email or password.
5098	Failed to activate or deactivate user domain.
5099	Failed to delete user domain.
5100	Illegal enterprise ID.
5101	The email/account is not registered.
5102	Failed to query SMS template of the third-party SMS platform.
5103	Data exception.
5104	User domain is disabled.
5105	SMS template of the user domain is disabled.
5106	Please input the token.
5107	Please input the start time.
5108	Please input the end time.
5109	Incorrect start time format.
5110	Incorrect end time format.
5111	Please input the IMEI.
5112	Please input the enterprise ID.
5113	Please input the user ID list.
5114	Failed to query Developer Center service property.
5115	Please input the refreshed token.
5116	Please input the international code.
5117	Please input the enterprise SMS signature ID.
5118	Please input the enterprise SMS template ID.
5119	SMS signature is not configured.
5120	SMS template is not configured.
5121	Invalid isDisabled value. Valid range: 1, 2.
5122	The account has limited permission on using this enterprise SMS signature ID.
5123	Enterprise SMS signature ID is disabled.
5124	The account has limited permission on using this enterprise SMS template ID.
5125	Enterprise SMS template ID is disabled.
5126	SMS signature and SMS template are not under the same SMS account.
5127	The account has limited permission on using this enterprise SMS account.
5128	Enterprise SMS account is disabled.
5129	Failed to delete the user.
5130	Failed to set UID and password.
5131	Please input the user ID list string.
5132	Please input the expiration time of the shared QR code seed.
5133	Value of coverage flag is out of allowable range.
5134	Failed to add device sharing information.
5135	The account has limited permission on sharing this device.
5136	Please input the share code.
5137	Invalid share code.
5138	Failed to share the device.
5139	You cannot use a share code that you have shared yourself.
5140	Please input the PK, DK or share code.
5141	The account has limited permission on querying this device.
5142	Expired sharing.
5143	Please input the authorization code.
5144	Authentication failure.
5145	Incorrect timestamp format.
5146	X, You have X attempts before your account is locked.
5147	Your account has been temporarily locked. Please try again after 20 minutes.
5148	The current IP address is blocked. Please try again in 20 minutes.
5149	Please input the SMS ID.
5150	Invalid SMS ID.
5151	The coverage flag is 3, and the expiration time of the share code used by the device cannot be less than the expiration time of the previously used share code.
5152	Invalid deletion type parameter. Valid range: 1, 2.
5153	The expiration time of the device must be longer than the expiration time of the shared QR code seed.
5154	Please input the generated SN.
5155	The number of generated SNs cannot exceed 10,000.
5156	Please input the coverage mode.
5157	Incorrect coverage mode value.
5158	Please input the device SN list.
5159	Total number of device SNs exceeds the allowable range for the list.
5160	Please input the query list.
5161	Total number of queries in the list is outside of allowable range.
5162	Please input the international code of the original mobile number.
5163	Please input the original mobile number.
5164	Please input the verification code received by the original mobile number.
5165	Please input the international code of the new mobile number.
5166	Please input a new mobile number.
5167	Please input the verification code received by the new mobile number.
5168	Failed to verify the original mobile number.
5169	Failed to verify the new mobile number.
5170	Failed to modify mobile number.
5171	Time zone parameter value verification failed.
5172	Country parameter value verification failed.
5173	Language parameter value verification failed.
5174	The original mobile number is incorrect.
5175	The new mobile number is in a 7-day logout status and cannot be used here.
5176	The new mobile number has been registered.
5177	The new mobile number cannot be the same as the original mobile number.
5178	Incorrect SN format.
5179	Please input the bindingCode.
5180	Please input the SMS platform.
5181	Value of SMS platform is incorrect.
5182	Please input the account name.
5183	Please input the accessKey.
5184	Please input the accessSecret.
5185	Failed to add SMS account.
5186	SMS account accessKey or accessSecret verification failed.
5187	Please input your enterprise SMS account.
5188	Nonexistent enterprise SMS account.
5190	Failed to modify enterprise SMS account.
5191	Failed to enable or disable enterprise SMS account.
5192	Failed to delete enterprise SMS account.
5193	Failed to query TSL.
5194	Please input the SMS signature.
5195	Incorrect enterprise SMS account ID.
5196	SMS signature verification failed.
5197	SMS signature is not approved.
5198	SMS template ID verification failed.
5199	SMS template is not approved.
5200	Failed to add enterprise SMS signature.
5201	Incorrect format of the enterprise SMS account name.
5202	Nonexistent enterprise SMS signature.
5203	Failed to enable or disable enterprise SMS signature.
5204	Failed to delete enterprise SMS signature.
5205	Please input the user domain list.
5206	User domain list verification failed.
5207	User domain authorization of the enterprise SMS signature failed.
5208	Failed to add enterprise SMS template.
5209	Nonexistent enterprise SMS template.
5210	Failed to enable or disable enterprise SMS template.
5211	Failed to delete enterprise SMS template.
5212	User domain authorization of enterprise SMS template failed.
5213	Incorrect bindingCode format.
5214	Unauthenticated device.
5215	Please input the user domain ID list.
5216	Type of signature ID and template ID should be the same.
5217	Please input the file to be uploaded.
5218	Please input appid.
5219	Please input appSecret.
5220	China Mobile service response is abnormal.
5221	China Mobile service request parameter verification failed.
5222	Note exceeds length limit.
5223	Start time cannot be later than end time.
5224	Please input the user domain type.
5225	Value of user domain type is out of allowable range.
5226	This type of user domain cannot authorize products.
5227	User domain has authorized this product.
5228	Failed to add user domain product authorization.
5229	User domain does not authorize this product.
5300	Failed to add user domain.
5301	Please input name.
5302	Name exceeds length limit.
5303	Failed to add device group.
5304	Name already exists.
5305	Please input device group ID.
5306	Nonexistent device group.
5307	Failed to modify device group.
5308	Nonexistent parent device group.
5309	The account has limited permission on parent device group.
5310	Failed to delete device group.
5311	Please input device list.
5312	Total number of devices in the list is outside of allowable range.
5313	Nonexistent ProductKey.
5314	Failed to query device in Developer Center.
5315	Incorrect contact format.
5316	Address exceeds length limit.
5317	Description exceeds length limit.
5318	Administrator exceeds length limit.
5319	Administrator type exceeds length limit.
5320	Extension field exceeds length limit.
5321	Longitude and latitude exceed length limit.
5322	Coordinate system exceeds length limit.
5323	Parent device group cannot be set to itself.
5324	Sub-device group of the current device group is passed to the parent device group.
5325	Access to the page you attempted to use has been temporarily blocked due to abnormal behavior that may pose a security risk. Please try again in 24 hours.
5326	Please input the terminal user token.
5327	The account has limited permission on this product.
5328	Please input cache time.
5329	Cache time is out of allowable range.
5330	Please choose whether to enable cache.
5331	Command overwrite attempted. Please send a different command or wait for the previous command to complete.
5332	Sub-device authentication failure.
5333	Device name exceeds length limit.
5334	Failed to configure device group sharing.
5335	Device group name is not inputted.
5336	Device group name exceeds length limit.
5337	Nonexistent device in the device group.
5338	Incorrect DK list format.
5339	Incorrect PK format.
5340	Failed to control devices in batches.
5341	Please input the specific content of downlink data to be sent.
5342	Please input the operation.
5343	Please input the operation type.
5344	Value of operation is out of allowable range.
5345	Value of data format is out of allowable range.
5346	Value of operation type is out of allowable range.
5347	Incorrect format of time period for adding tasks.
5348	Value of status is out of allowable range.
5349	Value of result is out of allowable range.
5350	Please input the task ID.
5351	No controllable device.
5352	Value of PK list exceeds length limit.
5353	Failed to decrypt password.
5354	Please input the authCode.
5355	Incorrect authCode format.
5356	Please input the pwd.
5357	Incorrect pwd format.
5358	No product permission.
5359	No device required for authentication.
5360	Unauthenticated device cannot be shared or bound.
5361	Incorrect DK format.
5362	Please input the third-party platform.
5363	Value of the third-party platform is out of allowable range.
5364	Please input the third-party configuration of enterprise.
5365	Nonexistent third-party configuration in the enterprise.
5366	Please input the accessToken.
5367	Exception occurred when requesting user OpenID.
5368	Failed to obtain user OpenID.
5369	Failed to parse user OpenID.
5370	Nonexistent account in the enterprise.
5371	This device is not bound.
5372	Please input the jsCode.
5373	Secret of the mini-program is not configured by the enterprise.
5374	Please input the code.
5375	Secret of the official account is not configured by the enterprise.
5376	RSA2 public and private keys of Alipay is not configured by the enterprise.
5377	Device binding is not authenticated.
5378	Secret of the application is not configured by the enterprise.
5379	Authentication request error.
5380	Sub-device does not enable the association relationship.
5381	Authentication failure.
5382	Failed to request application access token.
5383	Failed to parse accessToken.
5384	No mobile number is bound.
5385	No email address is bound.
5386	QQ account is bound.
5387	No QQ account is bound.
5388	No WeChat account is bound.
5389	No Alipay account is bound.
5390	No Facebook account is bound.
5391	WeChat account is bound.
5392	Alipay account is bound.
5393	Facebook account is bound.
5394	Internal interface request failed.
5395	Unknown relationship.
5396	This is the only login method and cannot be deleted.
5397	No Twitter account is bound.
5398	Please input WeChat authorization code.
5399	Verification of the random number returned by the background failed.
5400	Please input encrypted information of WeChat user.
5401	Please input encrypted information of the WeChat mobile number.
5402	Failed to decrypt WeChat user information.
5403	Failed to decrypt WeChat mobile number.
5404	Failed to query the enterprise login name.
5405	This App has been configured.
5406	Choose whether to share.
5407	One of the three modes must be true.
5408	Product's binding mode is set.
5409	Product's binding mode is not set.
5410	There is/are device(s) bound in this mode. The mode cannot be modified.
5411	Device(s) under this product are not allowed to share.
5412	Product binding mode is single binding mode and cannot be bound repeatedly.
5413	Value of the binding mode is out of allowable range.
5414	The specified binding mode is not enabled for the product.
5415	Single binding mode and Alternate binding mode are configured for the device. Multi-binding mode is not configured. Please specify the binding mode.
5416	Abnormal data.
5417	Query failed.
5418	Failed to query product information.
5419	Please input the product list.
5420	Signature verification failed.
5421	Signature verification error.
5422	Failed to deduct the license.
5423	Please input SMTP server address.
5424	Please input SMTP server port.
5425	Please input SMTP account.
5426	Please input SMTP password.
5427	Please input a sender's email address displayed to the recipient.
5428	Please input account type.
5429	Value of account type is out of allowable range.
5430	Please input email account ID.
5431	Email account ID is invalid.
5432	Please input the list of authorized user domains.
5433	Value of template type is out of allowable range.
5434	Please input email template ID.
5435	Email template ID is invalid.
5436	Please input review status.
5437	Value of review status is out of allowable range.
5438	Please input recipient email address.
5439	The email account is deactivated.
5440	Email template reviewing failed.
5441	Exception occurred when sending an email.
5442	Account name exceeds length limit.
5443	SMTP server address exceeds length limit.
5444	SMTP server port is out of allowable port range.
5445	SMTP account exceeds length limit.
5446	SMTP password exceeds length limit.
5447	Sender's email address exceeds length limit.
5448	Template name exceeds length limit.
5449	Failed to query the enterprise ID.
5450	Nonexistent enterprise ID.
5451	${code} is not included in email template.
5452	User domain is not authorized.
5453	Email template is disabled.
5454	The reviewing note exceeds length limit.
5455	The account has limited permission on email account.
5456	The account has limited permission on email templates.
5457	Please input the parameter to be modified.
5458	Please input bindingSecret.
5459	Incorrect bindingSecret format.
5460	bindingCode is not reported.
5461	Expired bindingCode.
5462	bindingCode verification failed.
5463	Failed to query device networking method.
5464	The device networking method is not Bluetooth or Wi-Fi. No authentication is required.
5465	bindingSecret is not reported.
5466	Nonexistent file.
5467	Please input validity period of accessToken.
5468	Value of accessToken validity period should be greater than 0.
5469	Please input validity period of refreshToken.
5470	Value of refreshToken validity period should be greater than 0.
5471	Please input query type for the property identifier to be queried.
5472	Invalid user ID.
5473	Value of province exceeds length limit.
5474	Value of city exceeds length limit.
5475	Value of personality signature exceeds length limit.
5476	Value of note exceeds length limit.
5477	The account has limited permission on this feature.
5478	Expired device.
5479	Failed to add user data.